Craft IT Labs

Craft IT Labs is rated 3 out of 5 in the category information technology and services. Read and write reviews about Craft IT Labs. We founded Craft IT Labs to help companies worldwide to improve their customer care through adopting contact centers solutions, AI, modern human design, chatbots and bring other cutting edge technologies making better your Cisco Contact Center. We do have own line of products as well as implement and maintain Contact Centers of our clients. We also like sharing our 10+ years experience with Cisco contact centers and Cisco networks development, implementation and support by contributing open source projects and services for you. Areas of expertise include Cisco Contact Center (both Enterprise and Express), Cisco Network (wireless and wire, DataCenter networks), voice recording, modern intuitive human design for agents and managers, chatbots integration, smart IVR, voice processing and monitoring, integration with CRM and other systems and much more. Looking how to make your contact center and customer care better? We are here to help!